It’s a risk to take if you deal with this seller. We strive to use 100 recycled precious metals to minimize our footprint and help diminish the. Choosing a Brilliant Earth diamond offers unparalleled transparency of your diamond’s provenance. I took it the a local jeweler to have a look and said it would have to do it over because the gold setting cut not well symmetry and the gold setting didn’t have 14k stamp on when it should. We were one of the first jewelers to offer blockchain-enabled diamonds at scale, to provide traceability of a diamond’s origin and ownership. In the package the included a fake appraisal saying that the lab my lab diamond will go up in value lol. The company is dedicated to sustainable jewelry and only sells lab-grown diamonds because they are more ethical than mined ones. Shoppers can choose from pre-designed pieces or design their own. the pendant came set crooked, too much gap from the bottom of the basket to the diamond setting and poorly polished. Grown Brilliance offers a wide selection of engagement rings and fine jewelry with lab-created diamonds. It took over a month to complete a simple pendant. I felt like this the only one online jeweler in the world and that I was demanded things that I shouldn’t be doing with the this man. Finally, i had to speak with the company owner and the man sounded like a thug, it was like i spoke to a gang boss. I contacted Charlie the person who originally took my order details but he said that i should talked to Jennifer…!! It was a bad sign so I asked him to cancel the order but he refused to talk to me and asked me to call the sell manager. But later on she asked me the same question again. Discover the beauty & brilliance of lab grown & lab created diamond bracelets. I explained that I never put the order for a ring. Jennifer kept sending me emails if the order was for the ring or the pendant. The instruction with pictures were just to make a single pendant hook larger and not the two branches hook but they failed to communicate with their team members. On the chat line i spent nearly an hour to talk over the details of the design and photos of the example was provided. Each day they bring exquisite ring and jewelry creations to life for our valued clients. The whole company team got confused on the only one simple customized order on a necklace pendant. Our master gemologists and jewelry artisans combine traditional craftsmanship with modern techniques and the latest machinery, meticulously handcrafting each item to ensure exceptional quality and attention to detail. from the very start to finish the team chat was unprofessional unresponsive and not respectful. Otherwise how would it be many five star!! Poor customer service and poor craftsmanship. Customers have reported issues with the quality of their products, poor customer service, and delayed shipping times. If read carefully pay attention to the content. has received numerous complaints from consumers. I believe they were paid to write five star review ratings.
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